At Nexxt Digital, we prioritize simplicity and fairness in our refund policy.
If you have any concerns regarding your purchase, we offer a 3-hour window from the time of your order to raise a dispute and request a full refund. After this time, we are unable to process full refunds. Once work has commenced on your order, the service becomes non-refundable as we dedicate significant time and resources to creating your tailored solution.
We do not issue refunds once a project is underway. This applies to all of our products and services, as our team invests valuable effort and resources into each project, and these costs are non-recoverable.
Whether it’s a custom Shopify store, software purchase, or any other service, once delivered, it is yours to keep. We take pride in the quality of our offerings and are confident you’ll be satisfied with your purchase.
However, if for any reason you are not completely satisfied, we offer unlimited revisions to ensure we meet your expectations. Simply reach out within 24 hours of receiving your order, and we will work with you to make any necessary adjustments.
For revision requests, please use our dedicated help center. We kindly ask that all such requests be submitted through this platform for prompt processing. Requests made via other channels, such as email or social media, may not be addressed.
If you have any questions or need further assistance, our support team is here to help. Contact us at nexxtdigitial@gmail.com, and we will be happy to assist you.
Our aim is to provide a seamless and satisfactory experience, and our refund policy reflects that commitment. Thank you for choosing Nexxt Digital, and we’re dedicated to ensuring your satisfaction every step of the way.